aA
abcomms A

1 reviews | Active since Jan 2017

16 Mar 2021, 16:53

MIXTELEMATICS ARE COMPLETELY USELESS. DO NOT UNDER ANY CIRCUMSTANCES MAKE USE OF THEIR SERVICES!

You are a bunch of *********** fools. Today I get a legal threat for non payment. You guys are completely shocking. I'm not interested in your pathetic insincere apologies. I'm surprised you're still in business. Please go away and pay in the traffic.

For the public out there - here is the legal threat I've received.

Your Matrix/Beame Acc. is 60 days in Arrears. Avoid Legal & Listing by making urgent payment of 221.56 to FNB Acc **********5. Use your Ref:******

So my advice to you MixTelenatics is this - Take your useless customer service and shove it where the sun doesn't shine. Take note of all the negative reviews you've received and know you're a business run by a bunch of complete and totally useless oxygen *******.

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Replies (2)
aA
abcomms A's update17 Mar 2021, 08:44
Reviewer Update
WHAT A LOAD OF ****!!!!!

RESPONSE RECEIVED FROM THIS USELESS ORGANIZATION!!

THE KEEP APOLOGIZING BUT DON'T DO ANYTHING.



Good morning
I trust you are well.
I have tried getting hold of you in regards of the sms notifications sent that was sent yesterday.
I HAVE BLOCKED YOUR NUMBER. STOP TRYING TO CALL ME! I'M NOT INTERESTED TO TALK TO YOUR USELESS ORGANISATION
We have processed the credit on the account which should be cleared by end of the week.
Please ignore the notification sent out it was sent through by error.
We need to apologies for the inconvenience caused.
We trust that you will find this communication satisfactory and we do wish to continue providing you with excellent service as one of our valued customer.
NO I DON'T AND I'M NO LONGER A CUSTOMER.
EXCELLENT SERVICE??? YOU'RE DREAMING LOVEY!!!
Please do not hesitate to contact me directly on the details below should any need arise.
Hope all is in order.
Regards,

Lesego Mokone
Cancellation Consultant
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply17 Mar 2021, 09:03
Official
Good Day Ali C

We have been trying to get in contact with you and have been unable to.

An email has been sent to you confirming that credits have been processed to clear the outstanding amount on your account. The credit has been approved by the Finance Department and will be posted on your account by the end of the week.

We apologise for the inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Kaya Payi
Customer Care Department
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