fM
farai M
1 reviews | Active since Nov 2012
24 Aug 2019, 07:24
Mixtelematics are a **** BEWARE of the product BEAME
I am and still feeling really sad by the unauthorised debits that keep going off my account its really not nice and I fear that its such a good company but the service is going lower i have been speaking to Mr Malaudzi for weeks with nothing but **** promises. I was also told I need to call every month to test my device that doesn't make sense especially if this was never sold to me at point of starting with Beame this wasthrough a broker.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Aug 2019, 08:58Good Day farai M
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's reply24 Aug 2019, 08:58
Official
Good Day farai M
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's replyOfficial
27 Aug 2019, 11:44Good Day farai M
Thank you for allowing us the opportunity to to investigate your account query.
As per our telephone conversation with our Credit Control Department, we confirm that the necessary payment arrangements have been made with you in regards to the outstanding balance on your account.
Kindly note that the refund for the bank charges will be arranged once the account has been paid up to date.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to to investigate your account query.
As per our telephone conversation with our Credit Control Department, we confirm that the necessary payment arrangements have been made with you in regards to the outstanding balance on your account.
Kindly note that the refund for the bank charges will be arranged once the account has been paid up to date.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Aug 2019, 11:44
Official
Good Day farai M
Thank you for allowing us the opportunity to to investigate your account query.
As per our telephone conversation with our Credit Control Department, we confirm that the necessary payment arrangements have been made with you in regards to the outstanding balance on your account.
Kindly note that the refund for the bank charges will be arranged once the account has been paid up to date.
Regards
Noluthando Mabaso
Customer Care Department
***
Thank you for allowing us the opportunity to to investigate your account query.
As per our telephone conversation with our Credit Control Department, we confirm that the necessary payment arrangements have been made with you in regards to the outstanding balance on your account.
Kindly note that the refund for the bank charges will be arranged once the account has been paid up to date.
Regards
Noluthando Mabaso
Customer Care Department
***