JM
Jacques M
1 reviews | Active since Nov 2018
10 Mar 2022, 12:58
MIXTELEMATICS ABSOLUTELY USELESS
MIXTELEMATICS is ABSOLUTELY USELESS, NO customer support you send them emails, no response you phone, no answer. I cancelled my contract & no one contacted me, now they send me a sms stating my account is in arrears, but I cancelled my contract. They are ABSOLUTELY USELESS!
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Mar 2022, 16:25Good Day Jacques M
We have escalated your query to the Accounts Department for further assistance.
We will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query to the Accounts Department for further assistance.
We will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Mar 2022, 16:25
Official
Good Day Jacques M
We have escalated your query to the Accounts Department for further assistance.
We will revert back to you.
Regards,
Customer Care Department
***
We have escalated your query to the Accounts Department for further assistance.
We will revert back to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
11 Mar 2022, 10:39Good Day Jacques M
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Mar 2022, 10:39
Official
Good Day Jacques M
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your query.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***