AI
Albert I

1 reviews | Active since Mar 2024

17 Mar 2024, 08:47

Mixtelematics

Good Day sir/ madam,

I am Albert j inkoom, I open an account with mixtelematics Our *** to my Toyota Etios with registration number HP 85 TH GP, 2013 model, to use the car as Taxify around 2021 and sold the car to a buyer around 2022 September, and told the buyer that the car has a tracker and am paying every month, so I want to cancel it so that he can use his details to continue paying, the buyer refuse and the tracker company call me to say am owning and I said to them please cancel the contract and stop tracking the car and they said it required a cancelation fee and I have to email it, so I did send them an email requesting for cancelation fee, they ignored my email and keep sending me accumulating bills for the sold car. Please kindly help. Thank you. Albert.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply18 Mar 2024, 10:33
Official
 Good Day Albert jojoe Inkoom, 

Thank you for bringing the matter to our attention.

We confirm that Account Consultant has been in contact with you and assist with the inquiry submitted.

Regards,

Customer Care Department
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