JM
Jacques M
1 reviews | Active since Apr 2019
04 Apr 2019, 17:11
MiX Telematix NO GOOD
MiX Telematix people are ***********. They can't seem to do their work. I was a client with them and now its a struggle to get me off their system. I have paid the cancellation fee and still they deduct money from my account. I have made several phones calls to them and I am now fed up....
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
04 Apr 2019, 18:00Good day Jacques Mulder
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's reply04 Apr 2019, 18:00
Official
Good day Jacques Mulder
Thank you for your post and for bringing this matter to our attention.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Please allow us the opportunity to investigate your query, after which we will provide you with feedback.
Kind regards
Customer Care
Matrix Vehicle Tracking's replyOfficial
05 Apr 2019, 09:13 Good day Jacques Mulder
From the outset, we wish to apologise for the manner in which your previous attempts at getting your query resolved were handled.
As discussed, your account has been cancelled and the credits due are being processed.
Kind regards
Michael Africa
Customer Care Department
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Matrix Vehicle Tracking's reply05 Apr 2019, 09:13
Official
Good day Jacques Mulder
From the outset, we wish to apologise for the manner in which your previous attempts at getting your query resolved were handled.
As discussed, your account has been cancelled and the credits due are being processed.
Kind regards
Michael Africa
Customer Care Department
***