JDLR
Jonita De La Rosa
1 reviews | Active since Feb 2016
16 Mar 2020, 16:04
Mix Telematix - Ineffective in administration
They have no proper management of their units and their finance department is a joke. They send you final demand notices when you have NEVER had a unit of theirs installed, as well for a car that you do not own. Their staff then gets irritated and puts the phone down in your ear. Very unfortunate King Price is affiliated with them, but I shall need to inform King Price
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
16 Mar 2020, 18:30Good Day Jonita R
We have escalated your query to the relevant department.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the relevant department.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply16 Mar 2020, 18:30
Official
Good Day Jonita R
We have escalated your query to the relevant department.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the relevant department.
We will revert back to you soon.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
17 Mar 2020, 15:06Good Day Jonita R
Thank you for taking my call.
We can confirm that your account has been closed and credits have been passed to clear arrears.
Please accept our apologies for the inconvenience caused.
Rgards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been closed and credits have been passed to clear arrears.
Please accept our apologies for the inconvenience caused.
Rgards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply17 Mar 2020, 15:06
Official
Good Day Jonita R
Thank you for taking my call.
We can confirm that your account has been closed and credits have been passed to clear arrears.
Please accept our apologies for the inconvenience caused.
Rgards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that your account has been closed and credits have been passed to clear arrears.
Please accept our apologies for the inconvenience caused.
Rgards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
17 Mar 2020, 15:06Good Day Jonita R
Thank you for taking my call.
Thank you for taking my call.
Matrix Vehicle Tracking's reply17 Mar 2020, 15:06
Official
Good Day Jonita R
Thank you for taking my call.
Thank you for taking my call.