LV
Lorenzo V
1 reviews | Active since Apr 2024
04 Jul 2025, 16:32
Mix telematix
Over a year ago I reported that mix telematix were double deducting my monthly payment from my bank account and when I contacted them, they would hang up and I only have 1 vehicle. They insist that I owe them money and have now sold my debt to a collections company called nimble who is now harassing m from 7:30 till 9 pm at night to settle this debt.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
04 Jul 2025, 17:02Good Day Lorenzo Valentine
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply04 Jul 2025, 17:02
Official
Good Day Lorenzo Valentine
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
08 Jul 2025, 11:00Good Day Lorenzo Valentine,
This is confirmation that you have been contacted and the matter was addressed.
We have sent you an email with more details to help clarify things. For your convenience, we have also attached your contract terms and conditions, along with a statement of your account from 2019 through March 2024.
This is confirmation that you have been contacted and the matter was addressed.
We have sent you an email with more details to help clarify things. For your convenience, we have also attached your contract terms and conditions, along with a statement of your account from 2019 through March 2024.
If you have any questions or need further help, please don’t hesitate to email us or send us a message on Facebook. We’re here to assist you!
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply08 Jul 2025, 11:00
Official
Good Day Lorenzo Valentine,
This is confirmation that you have been contacted and the matter was addressed.
We have sent you an email with more details to help clarify things. For your convenience, we have also attached your contract terms and conditions, along with a statement of your account from 2019 through March 2024.
This is confirmation that you have been contacted and the matter was addressed.
We have sent you an email with more details to help clarify things. For your convenience, we have also attached your contract terms and conditions, along with a statement of your account from 2019 through March 2024.
If you have any questions or need further help, please don’t hesitate to email us or send us a message on Facebook. We’re here to assist you!
Regards,
Customer Care Department
***