Mix Telematics - zero response - terrible service

Unfortunately due to ongoing bad service, am left with no option but to flag this.

In May I cancelled my contract, after some really poor service and paying a settlement amount, I was informed that my contract was cancelled.

In June i received an invoice - i emailed Mix Telematics, asking why am I receiving an invoice for a cancelled contract, no response.

In July i received an invoice - i emailed Mix Telematics, asking why am I receiving an invoice for a cancelled contract, again no response. Now I have received a debtors email telling me that I have 7 business days to respond on an outstanding amount.

I responded on the same day as the debtors email - no response in the 4 days since that. I have also sent: - sent 5 follow up emails, - called 4 times, - left 2 voicemails (as they are all too busy to answer the phone)

Nobody answers, nobody responds - how on earth do you anything with a company that does not engage with the now ex-customers?

And Mix Telematics, your customercare email is in copy of everyone of the emails sent - they have the detail, but they have also not responded.

I have emailed debtors, collections, customercare, cancellations - no one answers.

I have comp**** with the requirement to contact you within 7 business days, if only you had the courtesy to do the same...

You have my account number, its in the emails sent, you have my number, its in the emails sent. Apart from pathetic service, what is the excuse?