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Natascha N
1 reviews | Active since Nov 2022
25 Oct 2023, 15:28
MIX TELEMATICS - WRONGFULLY SUBMITTING YOUR NUMBER FOR DEPT REVIEW
For some reason you company refered me to Nimble for dept collection with my cellphone number. For MONTHS I have been trying to explain to the company that i am not the person that they are looking for AND THAT I DO NOT OWE YOU ANY MONEY!!! I even went as far as to contact Mix Telematics about the error, BUT I CANNOT GET THROUGH! I HAVE NEVER USED YOUR SERVICE OR KNEW ABOUT YOU BEFORE NIMBLE STARTED PESTURING ME FOR MONEY I DO NOT OWE YOU. Please contact numble with reference 1MIX23502 TO TAKE MY NUMBER OFF BOTH OF YOUR SYSTEMS PLEEEEEEEASE!
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Matrix Vehicle Tracking's replyOfficial
25 Oct 2023, 15:52Good Day Natascha Morris,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Oct 2023, 15:52
Official
Good Day Natascha Morris,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***