cC
crowep C
1 reviews | Active since Aug 2017
10 Jan 2022, 16:48
MiX Telematics will take you to the cleaners!
MiX Telematics keeps on billing me via the debit order for many months after I have terminated the contract. I've phoned many times, spoken to many agents, even insisted on and received a letter confirming that the contract was over and I would be reimbursed. But no, every month another deduction - my advise is to never do business with this company!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
11 Jan 2022, 13:03Good Day Patrick C
We can confirm that an agent has been in contact with you and has confirmed the cancellation.
Credits have been processed for the double billing.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent has been in contact with you and has confirmed the cancellation.
Credits have been processed for the double billing.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Jan 2022, 13:03
Official
Good Day Patrick C
We can confirm that an agent has been in contact with you and has confirmed the cancellation.
Credits have been processed for the double billing.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent has been in contact with you and has confirmed the cancellation.
Credits have been processed for the double billing.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***