NC
Nigel C
1 reviews | Active since Sept 2021
20 Sept 2021, 11:32
Mix Telematics vehicle tracker
The worst tracking company I have ever seen. They **** people as well. I had a tracker and had signed a contract for only a tracker. After a few months they start taking double the amount of the tracker when I called they said it was value added service to y surprise which I had not signed for so they told me they will check the recordings and let me know. I had to call to follow up for 3 good weeks with no tangible response. I cancelled the tracker and even after so they still send me invoices with the amount increasing every month. I would like to advise anyone thinking of doing business with this company to think twice before engaging and regret.
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Replies (1)Matrix Vehicle Tracking's replyOfficial
20 Sept 2021, 12:04Good Day Nigel C
Kindly be advised that we did try to contact you on the cell phone number provided however the number does not exist.
Please provide us with an alternative contact number or your MiX Telematics account number in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly be advised that we did try to contact you on the cell phone number provided however the number does not exist.
Please provide us with an alternative contact number or your MiX Telematics account number in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Sept 2021, 12:04
Official
Good Day Nigel C
Kindly be advised that we did try to contact you on the cell phone number provided however the number does not exist.
Please provide us with an alternative contact number or your MiX Telematics account number in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***
Kindly be advised that we did try to contact you on the cell phone number provided however the number does not exist.
Please provide us with an alternative contact number or your MiX Telematics account number in order to enable us to assist with your query.
Regards
Noluthando Mabaso
Customer Care Department
***
