LF
Lennard F

1 reviews | Active since Apr 2015

14 Feb 2021, 16:44

Mix Telematics - Striving to be SA's leading No 1 "Worst ever" Company!

Mix Telematics has become another useless South African company that prides itself on trying to excel at offering the worst possible customer service it can. They are often exceeding all my lowest expectations as I have been struggling in vain to get any response from them over the past 6 months. In addition to ensuring that they match the worst out there when it comes to poor customer service they also diligently seek new and inventive ways to ***** your premiums from you under the guise of actually providing a service. If anyone out there who still would like to get a vehicle tracking company to offer them a decent service then Mix Telematics is most certainly NOT your first and should not even be an option. Their COO / Cancellations and customers retention departments are all utterly ******* at doing their jobs therefore you can sure that their vehicle tracking department will likely be of the same quality as the rest. Just another South African front company willing to lie in order to ***** your hard earned money.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply15 Feb 2021, 08:59
Official
Good Day Lennard

We have been trying to get in contact with you but have been unable to.

Please provide with an appropriate time to contact you.

We have sent an email to you concerning your query.

Regards,
Kaya Payi
Customer Care Department
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