SB
Sonet B

1 reviews | Active since Jan 2025

13 Jan 2025, 15:30

Mix Telematics Service

This company is the worst company any person can deal with. They went and blacklisted a client for R 109.00 due to a job they didn't do. The unit was cancelled and they still tryed to debit the account that lead to non payment. They claim that they phoned to say that we own them that money but after reviewing my phone records i have nothing on record that they even tried phoning. I phoned them this morning to ask what is going on wereby I was told that sorry you need to phone Nimble as you were handed over and blacklisted. Attitudes received from both the persons i spoke to, told me i can do whatever i want to they don't care. I told them that i will put a piece on the internet telling people about the way they treat customers. They just said it is fine do what you feel like doing. Never will i use them again for any off my fleet vechicles.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply14 Jan 2025, 07:34
Official
Good day Sonet Bester
Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
 Please anticipate feedback shortly.

Regards,
Customer Care Department
***