Mix telematics. ****

Upon buying my vehicle in 2016 i paid R8499 to matrix as un upfront payment for the 36 month contract. after a year i decided to trade in the vehicle. a quick call to matrix revealed that they will install a new unit on my new car without any cost and the remainder of the credit will be used till end of the contract. I since learnt that they did infact charge me for it, furthermore only R3816.00 was allocated to my account the rest was given to the dealership. Untill now a clear explanation cannot be given as to why i have to pay a monthly fee after only 2 years had lapsed. or a cancellation fee to cancell the contract. I signed the contract in 2016. the full amount was paid upfront. if i was not charged for the new unit there is no reason that the credit should be finish before the end of the contract. When i signed the contract i was told that the full contract period has been paid. i think Mix telematics is a *****ulant company and should be reported.