VL
Vernon L
1 reviews | Active since Jun 2019
20 Jun 2019, 12:57
Mix Telematics reacting on my complaint
After noting a complaint, my issue was handled extremely well. 100%. Pity to follow the wrong route to get the right service. Tried to complete the survey. But it seems there is a problem with the questionnaire.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
24 Jul 2019, 15:33Dear Vernon L
We thank you for this wonderful compliment.
It is not often that great service is acknowledged and we thank you for taking the time to do so.
We prefer to under promise and over deliver our service to all valued MiX Telematics customers and are happy to have proven our commitment to you.
We thank you for your support.
Please be assured of our closest attention at all times.
Kind regards
Noluthando Mabaso
Customer Care Department
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Matrix Vehicle Tracking's reply24 Jul 2019, 15:33
Official
Dear Vernon L
We thank you for this wonderful compliment.
It is not often that great service is acknowledged and we thank you for taking the time to do so.
We prefer to under promise and over deliver our service to all valued MiX Telematics customers and are happy to have proven our commitment to you.
We thank you for your support.
Please be assured of our closest attention at all times.
Kind regards
Noluthando Mabaso
Customer Care Department
***