Mix Telematics only cares about Money

This is one of the worst companies I have ever dealt with, When I bought a new Tiguan in 2018, They were pushing to get me to take a 3-year deal, where they installed a tracking unit in (Matrix) saying that everything is covered and I will have no monthly fees as they add it to my total loan amount. I did not want it but they convinced me that I can use it as a logbook for tax as well. The entire year I struggled to pull the logs and could not use them, year two the GPS did not function, as intended and I had to pay to repair it. I did not want to repair it as it was an inferior product, thereafter I just wanted to cut my losses and move one. Now 3 years later they want me to take a month-to-month contract on the device that is not even working, where after I say I don't want to continue. They still take an installment. I contact them to stop taking money from me for something that is not working, I also put in a Stop order at the bank, and now they want to hand me into the lawyers for the debt collection of R229 after I did not want to continue. All I can say is stay as far away as you can from Matrix and or Mix Telematics, they do not worry about Customer satisfaction and only want your money.