DK
Dimitri K
1 reviews | Active since Jul 2020
22 Nov 2022, 12:42
MiX Telematics Never ever again
I sold my vehicle 4 months ago and tried to either have the service transfered to the new owner or cancel the service. Well, I may as well have tried communicating with the dead. This outfit is supremely useless and would not reccomend anyone use their products. When I finally spoke to someone after waiting a considerable time they informed me that I'd have to go online and fill out a special form to cancel - no offer of transfering to the new owner or assisting telephonically. I have been with this company for more than 10 years and can asure you all my new vehicles will go to another company.
Helpful (0)
Replies (3)0
Replies (3)Matrix Vehicle Tracking's replyOfficial
22 Nov 2022, 14:36Good day Dimitri K,
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply22 Nov 2022, 14:36
Official
Good day Dimitri K,
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
DK
Dimitri K's updateReviewer Update
26 Nov 2022, 15:02Still no contact from MiX Telematics.
DK
Dimitri K's update26 Nov 2022, 15:02
Reviewer Update
Still no contact from MiX Telematics.
Matrix Vehicle Tracking's replyOfficial
28 Nov 2022, 08:15 Good day Dimitri K,
Kindly refer to the communication sent 22 November:
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Kindly refer to the communication sent 22 November:
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Nov 2022, 08:15
Official
Good day Dimitri K,
Kindly refer to the communication sent 22 November:
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
Kindly refer to the communication sent 22 November:
Our agents have tried to contact you to no avail.
Kindly advise on a convenient time or an alternative number to contact you.
Regards,
Customer Care Department
***
