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maryamassai M

1 reviews | Active since May 2016

06 Jan 2023, 13:20

Mix Telematics keep deducting the monthly fee after closing my account

I sold my car on Oct 2022 and advised Telematix accordingly to close my account. they have closed my account but keep deducting the monthly fee. I have advised them many times but they still deducting finds.

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Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jan 2023, 14:20
Official
Good day Maryam A,

Kindly advise on a convenient time to contact you.  Our agents tried calling to no avail.

Kindly refer to the electronic communication sent to you by the assisting agent.

Regards,
Customer Care Department
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maryamassai M's update06 Jan 2023, 14:45
Reviewer Update
Sorry I am at work at the moment, you can email me the outcome. Thank you
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Jan 2023, 14:48
Official
 Good day Maryam A,

Your post is noted.

Regards,
Customer Care Department
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