KN
Khutso N
1 reviews | Active since Jul 2019
19 Mar 2024, 14:16
MIX TELEMATICS IS THE WORST TRACKING COMPANY IN SOUTH AFRICA. USE THEM AT YOR OWN RISK!
After lodging a complaint on Hellopeter, this company called me and I was invited to their offices at Waterfall City. They acknowledged their many mistakes in handling my account and I was told by Caroline, in person, at their boardroom, that they will correct my account and it has been 2 weeks with no feedback. And if the past 12 months are to go by, they are going to try and debit my account again for an amount I do not owe them and after they have actually sent me a Paid Up Letter. This company is the worst in terms of customer service and actually has the worst finance and administration departments. Everyone seems to churn out their own statement of account, settlement amount, paid up letter etc
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Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
20 Mar 2024, 07:06Good Day Khutso Nkadimeng
We confirm that the matter has been resolved and Paid Up Letter has been emailed through to you.
Regards,
Customer Care Department
***
We confirm that the matter has been resolved and Paid Up Letter has been emailed through to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Mar 2024, 07:06
Official
Good Day Khutso Nkadimeng
We confirm that the matter has been resolved and Paid Up Letter has been emailed through to you.
Regards,
Customer Care Department
***
We confirm that the matter has been resolved and Paid Up Letter has been emailed through to you.
Regards,
Customer Care Department
***
