TD
Thokozani D
1 reviews | Active since Aug 2022
19 Aug 2022, 09:10
Mix Telematics is the worse
Something needs to be done with Mix Telematics, you cancel a contract with them but they will still bill you after. When you try to call them, they keep you waiting on the line for more than 10 minutes and eventually the call get cancelled.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
19 Aug 2022, 09:49Good day Thokozani D,
Thank you for raising your query and allowing us the opportunity to assist.
We can confirm that an agent has contacted you regarding the cancellation and that a credit note has been created on the account.
Regards,
Customer Care Department
***
Thank you for raising your query and allowing us the opportunity to assist.
We can confirm that an agent has contacted you regarding the cancellation and that a credit note has been created on the account.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Aug 2022, 09:49
Official
Good day Thokozani D,
Thank you for raising your query and allowing us the opportunity to assist.
We can confirm that an agent has contacted you regarding the cancellation and that a credit note has been created on the account.
Regards,
Customer Care Department
***
Thank you for raising your query and allowing us the opportunity to assist.
We can confirm that an agent has contacted you regarding the cancellation and that a credit note has been created on the account.
Regards,
Customer Care Department
***
TD
Thokozani D's updateReviewer Update
29 Aug 2022, 08:17On the 19th of August you indicated that a credit had been created in my account for the overcharge. Today is the 29th of August and my money has not been refunded as yet. Angithi niyazibona ukuthi ninjani.
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Thokozani D's update29 Aug 2022, 08:17
Reviewer Update
On the 19th of August you indicated that a credit had been created in my account for the overcharge. Today is the 29th of August and my money has not been refunded as yet. Angithi niyazibona ukuthi ninjani.