tL
trevor L
1 reviews | Active since Nov 2018
13 Oct 2022, 09:15
Mix Telematics ********** service
I have cancelled my service with Mix Telematics over 3 months ago. I have sent 2 confirmation cancellation emails and to date I am still being debited and receiving harassing sms’s. Yet I allowed 2 debit orders to go through despite me cancelling, so it baffles me how I’m in arrears. This level of service is beyond putrid!
I would never use their service again yet alone refer them to any family or friends!
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
13 Oct 2022, 10:50Good day Trevor L,
Thank you for affording us the opportunity to assist with your concern.
We can confirm that an agent has assisted with the credits on your account. Kindly accept our apologies for any inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your concern.
We can confirm that an agent has assisted with the credits on your account. Kindly accept our apologies for any inconvenience experienced.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Oct 2022, 10:50
Official
Good day Trevor L,
Thank you for affording us the opportunity to assist with your concern.
We can confirm that an agent has assisted with the credits on your account. Kindly accept our apologies for any inconvenience experienced.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist with your concern.
We can confirm that an agent has assisted with the credits on your account. Kindly accept our apologies for any inconvenience experienced.
Regards,
Customer Care Department
***