IM
Ilse M

1 reviews | Active since Nov 2019

26 Jul 2021, 10:11

Mix Telematics -**********

I did not even want to give them a rating of any stars. Don't ever sign up with this company. More than 12 months after cancelling our debit order and our services with this company, 2 years AFTER our 3 year contract with them expired in 2018, they managed to submit a ********** and ******** debit order against our account twice in two weeks and the bank cannot put a stop on it because they use a different reference everytime.

Companies like this, should be shut down and charged for their ******** behaviour. In these very difficult times, you would think that companies will do whatever they can to hold on to their customers but NO, all the big corporates are just all about *****ing you as much as they can get away with it.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Jul 2021, 13:34
Official
Good Day Ilse M

We can confirm that an agent did get in contact with you and has assisted concerning your account.

An email has been forwarded to you and credits will be processed for the debit order that went off today.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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