PK
Peter K
1 reviews | Active since Aug 2022
26 Aug 2022, 16:29
Mix Telematics
What is the big issue to cancel a contract. I canceled months ago but, rest assured every month like clockwork, a demand. I received a confirmation letter stating that its canceled and they are so sorry to see me leave ,by god, can the CEO of Telematix please throw a party and introduce the info jokers to the debtors clowns. I had my Beamy for years and no problems but by holy geez try and cancel , you're worse than the common cold, you just wont let go. With my new car I am forced to use their preferred supplier for a year. I am sorry but, I will not go back to Beamy. If you cant sort out your debtors department, I doubt your claims department will be any better.
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
29 Aug 2022, 08:54Good day Peter K,
Your post is acknowledged and the content thereof is noted.
Kindly note that an agent will contact you regarding the two returned debits which is payable. A credit will be prepared for the July 2022 billing that ran incorrectly.
Assuring you of our best intentions at all times,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly note that an agent will contact you regarding the two returned debits which is payable. A credit will be prepared for the July 2022 billing that ran incorrectly.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply29 Aug 2022, 08:54
Official
Good day Peter K,
Your post is acknowledged and the content thereof is noted.
Kindly note that an agent will contact you regarding the two returned debits which is payable. A credit will be prepared for the July 2022 billing that ran incorrectly.
Assuring you of our best intentions at all times,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly note that an agent will contact you regarding the two returned debits which is payable. A credit will be prepared for the July 2022 billing that ran incorrectly.
Assuring you of our best intentions at all times,
Customer Care Department
***
