NM
Nathi Msika1111
1 reviews | Active since Sept 2018
19 Apr 2021, 07:00
Mix telematics
I am not having any pending payments hence credit bureaus are still not upto date, I am curious if administration team is active, however payment is/was completed. Customer service is not even 40% ID no: *** why so quick to load areas and take 2 months to update system details?
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Matrix Vehicle Tracking's replyOfficial
19 Apr 2021, 09:57Good Day Nathi N
Thank you for bringing the matter to our attention and allowing us the opportunity to investigate your account query.
We confirm that our Credit Control Department has been in contact with you and provided you with all the details pertaining to your account and your account details will be forwarded to the credit bureaus for the information to be updated.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply19 Apr 2021, 09:57
Official
Good Day Nathi N
Thank you for bringing the matter to our attention and allowing us the opportunity to investigate your account query.
We confirm that our Credit Control Department has been in contact with you and provided you with all the details pertaining to your account and your account details will be forwarded to the credit bureaus for the information to be updated.
Regards
Noluthando Mabaso
Customer Care Department
***