cP
charn P
1 reviews | Active since Apr 2020
26 Jul 2021, 09:32
Mix telematics disgusting service and employees with no mannerism.
Simon from the accoubts department dropped the call in my ear, wouldnt allow me to speak, i have been struggling to sort out a double payment and payment issues since 2019, this is pathetic service, and the way their reps treat and speak to customers are disgusting, i demand a high level accounts rep to call me urgently and sort this before further action is taken.
Helpful (0)
Replies (1)0
Replies (1)Matrix Vehicle Tracking's replyOfficial
26 Jul 2021, 11:04Good Day Charn P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Jul 2021, 11:04
Official
Good Day Charn P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
