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charn P

1 reviews | Active since Apr 2020

26 Jul 2021, 09:32

Mix telematics disgusting service and employees with no mannerism.

Simon from the accoubts department dropped the call in my ear, wouldnt allow me to speak, i have been struggling to sort out a double payment and payment issues since 2019, this is pathetic service, and the way their reps treat and speak to customers are disgusting, i demand a high level accounts rep to call me urgently and sort this before further action is taken.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply26 Jul 2021, 11:04
Official
Good Day Charn P

We can confirm that an agent did get in contact with you and has assisted concerning your account.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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