PM
Percy M
1 reviews | Active since Oct 2017
28 Nov 2022, 10:13
Mix telematics defines poor service. Stay away from them !!!
Mix telematics is still trying to deduct a policy for a vehicle I advised I no longer own. I lodged a cancellation over 6 months ago and made numerous follow ups advising the cancellation. What makes matters worse is they are impacting my credit score negatively. This is frustrating as you can’t ever get hold of them via emails or calls
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
28 Nov 2022, 12:19Good day Percy M,
Thank you for affording us the opportunity to assist.
As per the conversation with the assisting agent, the amount due on the account is prior to the cancellation received. Kindly forward the electronic communication to the agent as requested.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
As per the conversation with the assisting agent, the amount due on the account is prior to the cancellation received. Kindly forward the electronic communication to the agent as requested.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Nov 2022, 12:19
Official
Good day Percy M,
Thank you for affording us the opportunity to assist.
As per the conversation with the assisting agent, the amount due on the account is prior to the cancellation received. Kindly forward the electronic communication to the agent as requested.
Regards,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
As per the conversation with the assisting agent, the amount due on the account is prior to the cancellation received. Kindly forward the electronic communication to the agent as requested.
Regards,
Customer Care Department
***
PM
Percy M's updateReviewer Update
28 Nov 2022, 12:27I will forward through the communication as discussed with the agent .
Why must one resort to Hellopeter in order for one to be heard or assisted
Why must one resort to Hellopeter in order for one to be heard or assisted
PM
Percy M's update28 Nov 2022, 12:27
Reviewer Update
I will forward through the communication as discussed with the agent .
Why must one resort to Hellopeter in order for one to be heard or assisted
Why must one resort to Hellopeter in order for one to be heard or assisted
Matrix Vehicle Tracking's replyOfficial
28 Nov 2022, 13:07Good day Percy M,
Your comment is noted and we do apologise for the inconvenience experienced.
Regards,
Customer Care Department
***
Your comment is noted and we do apologise for the inconvenience experienced.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Nov 2022, 13:07
Official
Good day Percy M,
Your comment is noted and we do apologise for the inconvenience experienced.
Regards,
Customer Care Department
***
Your comment is noted and we do apologise for the inconvenience experienced.
Regards,
Customer Care Department
***