JK
Japie K
1 reviews | Active since Sept 2014
25 Jan 2022, 14:59
Mix Telematics Debtors department
I have cancelled the subscribtion with Mix Telematics in the beginning of October 2021. I have spoken to a number of people at Mix Telematics about the cancellation. The debit order through my ABSA bank account has been cancelled but I keep on getting sms messages to pay an amount through OZOW. I have contacted them regarding this but I have received and sms messages again on 25 January 2012. I have mentioned in my conversations with Mix Telematics that I will go to the media if I keep on getting those messages to pay through OZOW
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Matrix Vehicle Tracking's replyOfficial
25 Jan 2022, 16:23Good Day Japie K
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the months of November and December.
The Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the months of November and December.
The Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Jan 2022, 16:23
Official
Good Day Japie K
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the months of November and December.
The Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and cancellation has been processed.
Credits have been processed for the months of November and December.
The Accounts Department will be in contact with you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***