rR
rwillemse R

1 reviews | Active since Jan 2017

01 Mar 2022, 16:08

Mix telematics

I have had a really bad experience with this company. They are destroying my credit report that I worked so hard in building. twice I have disputed the query and it just comes back after a few months they cant keep doing this it very damaging to my livelihood.

0
Replies (4)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply02 Mar 2022, 16:06
Official
Good Day Reginald W

We have escalated your query and will revert back to you soon.

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 Mar 2022, 16:05
Official
Good Day Reginald W

We can confirm that an agent did get in contact with you and assisted concerning your request to cancel.

Credits have been processed.

We do apologize for any inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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rR
rwillemse R's update04 Mar 2022, 17:53
Reviewer Update
Thank you
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Mar 2022, 08:12
Official
Good Day Reginald W

Pleasure.

Regards,
Customer Care Department
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