EP
Elize P
1 reviews | Active since Aug 2020
11 Aug 2020, 15:58
Mix telematics *******
Pathetic! They cancelled installation of a device due to lockdown in March 2020. Now they are trying to collect payment from me for no services rendered at all. All calls and e-mails to their debt collection department and their manager are being ignored. I am fed-up. I am not going to leave it. They even wanted to charge me double compared to what they advertise their product for! Stay away from them
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Matrix Vehicle Tracking's replyOfficial
12 Aug 2020, 16:39Good Day Elize P
We have received your post and acknowledge the content thereof.
We can confirm that one of our agents did contact you regarding your query and credits have been processed to clear the outstanding amounts.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***
We have received your post and acknowledge the content thereof.
We can confirm that one of our agents did contact you regarding your query and credits have been processed to clear the outstanding amounts.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Aug 2020, 16:39
Official
Good Day Elize P
We have received your post and acknowledge the content thereof.
We can confirm that one of our agents did contact you regarding your query and credits have been processed to clear the outstanding amounts.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***
We have received your post and acknowledge the content thereof.
We can confirm that one of our agents did contact you regarding your query and credits have been processed to clear the outstanding amounts.
Assuring you of our best intentions at all times.
Kind Regards,
Kaya Payi
Customer Care Department
***