MC
Miguel C
1 reviews | Active since Feb 2019
11 Feb 2019, 14:52
Mix Telematics Bullies
Useless idiots who can't understand an account cancellation and still try to debit my account after confirming account is cancelled. Furthermore threaten to blacklist me if I don't pay. Just because you're an industry wannabe, doesn't mean you won't get hurt... see if I'm playing. I see more than enough complainants on this forum for a class action suit.
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Matrix Vehicle Tracking's replyOfficial
11 Feb 2019, 16:00Good Day Miguel da Costa
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department
Matrix Vehicle Tracking's reply11 Feb 2019, 16:00
Official
Good Day Miguel da Costa
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
As per our telephone conversation earlier today, we confirm that your cancellation request has been processed and confirmation thereof will be emailed to you.
Your account has been forwarded to our Finance Department for the necessary credits to be processed
Kind Regards
Customer Care Department