MS
Moses S
1 reviews | Active since Nov 2022
04 Nov 2022, 08:53
Mix Telematics (Beame South Africa) is an evil company that exists to siphon money out of unsuspecting clients.
Incompetence and lack of service from this company is appalling, when you call their phones are not picked up, when you email them you get an automated response, their mobile app always crashes. I wonder how many cars have they recovered this year. They are ******** who will debit you monthly and will not give you the service you need, even a simple cancellation request is something you won't get from this evil company.
Helpful (0)
Replies (5)0
Replies (5)
Matrix Vehicle Tracking's replyOfficial
04 Nov 2022, 10:59Good day Moses S,
Thank you for raising your concern.
We can confirm that an agent has assisted with your settlement amount.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assisted with your settlement amount.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Nov 2022, 10:59
Official
Good day Moses S,
Thank you for raising your concern.
We can confirm that an agent has assisted with your settlement amount.
Regards,
Customer Care Department
***
Thank you for raising your concern.
We can confirm that an agent has assisted with your settlement amount.
Regards,
Customer Care Department
***
MS
Moses S's updateReviewer Update
05 Nov 2022, 19:49This is a lie,
They called after I posted this review and if you can confirm that the "agent has assisted with your settlement amount" then when did they? what is the amount? when is it due? which bank should I pay that amount to? Stop lying, like I said your service is horrible, lying to customers on a public platform exposes your shady nature, I wish that other those who are considering doing business with you see you for who you truly are! You have my email address and a cellphone number, send me an email or an SMS with all the details just so I have paper trail.
They called after I posted this review and if you can confirm that the "agent has assisted with your settlement amount" then when did they? what is the amount? when is it due? which bank should I pay that amount to? Stop lying, like I said your service is horrible, lying to customers on a public platform exposes your shady nature, I wish that other those who are considering doing business with you see you for who you truly are! You have my email address and a cellphone number, send me an email or an SMS with all the details just so I have paper trail.
MS
Moses S's update05 Nov 2022, 19:49
Reviewer Update
This is a lie,
They called after I posted this review and if you can confirm that the "agent has assisted with your settlement amount" then when did they? what is the amount? when is it due? which bank should I pay that amount to? Stop lying, like I said your service is horrible, lying to customers on a public platform exposes your shady nature, I wish that other those who are considering doing business with you see you for who you truly are! You have my email address and a cellphone number, send me an email or an SMS with all the details just so I have paper trail.
They called after I posted this review and if you can confirm that the "agent has assisted with your settlement amount" then when did they? what is the amount? when is it due? which bank should I pay that amount to? Stop lying, like I said your service is horrible, lying to customers on a public platform exposes your shady nature, I wish that other those who are considering doing business with you see you for who you truly are! You have my email address and a cellphone number, send me an email or an SMS with all the details just so I have paper trail.
MS
Moses S's updateReviewer Update
05 Nov 2022, 19:54You can even post the settlement details here since you're quick to respond on Hello Peter instead of your formal client communication platforms, in fact post it here just so we cut the wild goose chase, I asked for cancellation in August 2022 for heaven's sake and it seems as if you wanna drag this till 2074. Who are you guys really and why are you like this? I regret installing that non working unit in my car that you can't even trace.
MS
Moses S's update05 Nov 2022, 19:54
Reviewer Update
You can even post the settlement details here since you're quick to respond on Hello Peter instead of your formal client communication platforms, in fact post it here just so we cut the wild goose chase, I asked for cancellation in August 2022 for heaven's sake and it seems as if you wanna drag this till 2074. Who are you guys really and why are you like this? I regret installing that non working unit in my car that you can't even trace.
Matrix Vehicle Tracking's replyOfficial
07 Nov 2022, 09:13Good day Moses S,
Your post is acknowledged and the content thereof is noted.
Kindly liaise with your assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly liaise with your assisting agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Nov 2022, 09:13
Official
Good day Moses S,
Your post is acknowledged and the content thereof is noted.
Kindly liaise with your assisting agent.
Regards,
Customer Care Department
***
Your post is acknowledged and the content thereof is noted.
Kindly liaise with your assisting agent.
Regards,
Customer Care Department
***
MS
Moses S's updateReviewer Update
21 Nov 2022, 09:40I've deposited the settlement amount into your business account and apparently your email address which is *** is "no longer valid" Surprise Surprise :(
How *********** and unprofessional can you get? Your level of incompetence is completely unsurpassed.
How *********** and unprofessional can you get? Your level of incompetence is completely unsurpassed.
MS
Moses S's update21 Nov 2022, 09:40
Reviewer Update
I've deposited the settlement amount into your business account and apparently your email address which is *** is "no longer valid" Surprise Surprise :(
How *********** and unprofessional can you get? Your level of incompetence is completely unsurpassed.
How *********** and unprofessional can you get? Your level of incompetence is completely unsurpassed.