NL
Nicolette L
1 reviews | Active since Aug 2017
01 Sept 2022, 15:52
Mix Telematics Africa - *****ing from Consumers
Following my previous review MiX Telematics Africa phoned me to cancel my contract; BUT once again your debit order went off my account today. I INSIST ON A REFUND AS THIS IS NOW *****ING FROM A CONSUMER IVE STRUGGLED SINCE JULY TO CANCEL MY CONTRACT BUT YOU JUST KEEP ON COLLECTING DEBIT ORDERS????
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Matrix Vehicle Tracking's replyOfficial
01 Sept 2022, 16:19Good day Nicolette D,
Thank you for reaching out to us.
We can confirm that a refund will be processed for the incorrect billing which occurred. A consultant did try and call you this afternoon.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for reaching out to us.
We can confirm that a refund will be processed for the incorrect billing which occurred. A consultant did try and call you this afternoon.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Sept 2022, 16:19
Official
Good day Nicolette D,
Thank you for reaching out to us.
We can confirm that a refund will be processed for the incorrect billing which occurred. A consultant did try and call you this afternoon.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for reaching out to us.
We can confirm that a refund will be processed for the incorrect billing which occurred. A consultant did try and call you this afternoon.
Assuring you of our best intentions at all times,
Customer Care Department
***