aA
alricphoto A
1 reviews | Active since May 2016
12 May 2016, 19:04
Mix Telematics Africa (Matrix Vehicle Tracking) internet tracking ****
<p>I am paying for MX3 which includes internet and moble app tracking today I have been informed thatdue to website changes I can access the client log in. I want to know why am I paying MX3 rates but getting mx1 and cheaper option service. Please refund my money and cancel my contract.</p>
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Matrix Vehicle Tracking's replyOfficial
13 May 2016, 10:58Dear alric-leeman-farmer
We thank you for your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused.
We have attempted to contact you on the information provided but have unfortunately not been successful.
We will continue our efforts to reach you alternatively I can be contacted on the information provided below.
Please be assured of our commitment to have this matter resolved amicably.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com
Matrix Vehicle Tracking's reply13 May 2016, 10:58
Official
Dear alric-leeman-farmer
We thank you for your post and have noted the content.
From the outset we wish to apologise for the inconvenience caused.
We have attempted to contact you on the information provided but have unfortunately not been successful.
We will continue our efforts to reach you alternatively I can be contacted on the information provided below.
Please be assured of our commitment to have this matter resolved amicably.
Kind regards
Thato Mashimbye
Customer Care Supervisor
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com