1 reviews | Active since Jan 2024
Mix Telematics - ******
Worst company i have ever worked with. They installed car tracker devices on my cars and never activated panic button and that was the main benefit i wanted from them. I told them this within a month of installing the devices and i asked that they don't debit my account until they have activated the panic buttons. They went ahead and debited my account without activating the panic button. It has been 6 months now and they still have not activated my panic buttons and they debit my account every month. I know panic button is not activated because i press it all the time with no response. I asked them to cancel the contract and uninstal they devices in my cars but they want me to pay a large crazy amount before they can uninstal they devices.
They only care about debiting our accounts with no service, i regret the day i saw they advert on facebook and enquired on they serivces. I will urge all south africans not to work with this company
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that our Retention Consultant has reached out to you and will follow up after 16:00 to assist with the inquiry you submitted.
Regards,
Customer Care Department
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Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that our Retention Consultant has reached out to you and will follow up after 16:00 to assist with the inquiry you submitted.
Regards,
Customer Care Department
***
