ZZ
Zameka Z

1 reviews | Active since Jan 2023

03 Oct 2023, 08:45

Mix Telematics a useless company

I wonder where to report a company that only knows to deduct installments but not to render services as promised. My panic button is not working, I phoned the company several times. I only phone to hear the automated voice at the end I try to a message only to be told that the mailbox is full I must call at another time of which I wasted my airtime for nothing. They don't reply on WhatsApp, Facebook and emails.

I was in trouble and pressed the panic button but there was no assistance.... Monthend they deduct for service they don't render

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply03 Oct 2023, 13:10
Official
Good Day Zameka Dlavana ,

We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.

We confirm that our Cancellations Department consultant has been in contact with you and monitoring the panic alarms.

A consultant will be in contact with you to provide feedback the soonest.

Regards,
Customer Care Department
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