NM
Ntombizile M
1 reviews | Active since Feb 2021
24 Mar 2023, 08:30
MIX TELEMATICS
I will advise people who are interested in buying new cars to try other companies when it comes to tracker installations. Mix telematics is the worst when it comes to customer service. I have been requesting them to cancell my account since last year October, today its the 24th of March 2023, they have been threatening me with letter of demands everday instead of doing their work. they have terrible customer service. their call centre they will transfer you from pillar to post. horrible service.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Mar 2023, 12:33Good Day Ntombizile Mayindi ,
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply24 Mar 2023, 12:33
Official
Good Day Ntombizile Mayindi ,
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Regards
Customer Care Department
***
Thank you for allowing us the opportunity to speak to you regarding your inquiry.
Kindly be advised that your cancellation request has been completed and thereof has been emailed to you .
Regards
Customer Care Department
***
NM
Ntombizile M's updateReviewer Update
24 Mar 2023, 12:48Thank you very much.
NM
Ntombizile M's update24 Mar 2023, 12:48
Reviewer Update
Thank you very much.