1 reviews | Active since Mar 2009
MiX Telematic *******!
We have been trying to cancel two accounts/units we have with MiX Telematics Africa for over 2 months now. The debit orders have been going off each month but still no service!! They even admit that they cannot pick up the one unit, but they will not phone and tell us this. So for over two years they have been taking money for something that hasn't been working! *******!
Dear Elani
We acknowledge your post and have noted the contents thereof
We refer to our telephone conversation with the account holder and confirm that the cancellation of your unit is currently underway
An email confirmation will forwarded to the account holders email shortly
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer care Supervisor
Dear Elani
We acknowledge your post and have noted the contents thereof
We refer to our telephone conversation with the account holder and confirm that the cancellation of your unit is currently underway
An email confirmation will forwarded to the account holders email shortly
Please do not hesitate to contact me directly should you require further assistance
Kind Regards
Thato Mashimbye
Customer care Supervisor