FR
Frederick R

1 reviews | Active since Nov 2023

24 Dec 2023, 06:23

Mix talamatix no service company

Hi all

This is my second review that i wright on this unsupported and no service company.

Like i have mentioned before a telly sales lady phone me in June and told me that i am due for an upgrade from tracker to Mix telematix and theier will be no cost of installing the devices in two of my vehicals. I have ask her three times is she 100% sure and she reply yes sir. She also said that they will take care of the cancelation on Tracker. After the second month i paid both tracker companys i thought this was last month payment at Tracker but the second month same happend that was August. I then started phoning MiX talamatix. They now threatened me they will put me on itc and they cant present the telly sales lady's recording. After the last review a lady did phone me ans said they will sort out my account and a manager will contact me that was in November. Till today's no one hase phoned me and my account has not been sorted.

I even wrote an review on theier Facebook page and no one has contacted me.

This month in December they deducted again from my account.

This is definitely a ****ty company to work with and i do not segest any body in South Africa need to work with a company that can give you no sevice.

The question what will happen when they steel or hijack your car they will pul up there shoulders with no answer.

Thanks .

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Dec 2023, 12:57
Official
Good day Frederick R,

Thank you for your post.

Kindly note that the request was made to the source partner, and once feedback is received, the call will be changed with you.

Regards,
Customer Care Department
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