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benikabuluku B
1 reviews | Active since Oct 2016
01 Nov 2022, 15:18
Mix continues to bill my account even after cancelling the service.
I sold my vehicle on April 21st, and have contacted this business on the same day in order the service. I received confirmation of cancellation 2 months later (1st indication of terrible service). Every month since, I have received an invoice for a service that I have cancelled. I have at multiple occasions sent emails and contacted phone numbers that were made available, however fall on deaf ears every time. This is terrible.
Helpful (0)
Replies (3)0
Replies (3)Matrix Vehicle Tracking's replyOfficial
01 Nov 2022, 15:24Good day Beni K,
Kindly provide us with the account details that you are referring too.
Regards,
Customer Care Department
***
Kindly provide us with the account details that you are referring too.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply01 Nov 2022, 15:24
Official
Good day Beni K,
Kindly provide us with the account details that you are referring too.
Regards,
Customer Care Department
***
Kindly provide us with the account details that you are referring too.
Regards,
Customer Care Department
***
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benikabuluku B's updateReviewer Update
02 Nov 2022, 12:25Account number 913756. Case numbers lodged:
***2
***7
***5
***2
***1
***3
***8
As you can see, multiple cases lodged as a result of me requesting to no longer be billed for a service that this business no longer renders me.
***2
***7
***5
***2
***1
***3
***8
As you can see, multiple cases lodged as a result of me requesting to no longer be billed for a service that this business no longer renders me.
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benikabuluku B's update02 Nov 2022, 12:25
Reviewer Update
Account number 913756. Case numbers lodged:
***2
***7
***5
***2
***1
***3
***8
As you can see, multiple cases lodged as a result of me requesting to no longer be billed for a service that this business no longer renders me.
***2
***7
***5
***2
***1
***3
***8
As you can see, multiple cases lodged as a result of me requesting to no longer be billed for a service that this business no longer renders me.
Matrix Vehicle Tracking's replyOfficial
03 Nov 2022, 08:29Good day Beni K,
Kindly refer to the electronic communication sent by the agent.
Regards,
Customer Care Department
***
Kindly refer to the electronic communication sent by the agent.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Nov 2022, 08:29
Official
Good day Beni K,
Kindly refer to the electronic communication sent by the agent.
Regards,
Customer Care Department
***
Kindly refer to the electronic communication sent by the agent.
Regards,
Customer Care Department
***
