1 reviews | Active since Mar 2017

12 Mar 2018, 18:22

misleading

January I installed a tracker in my car..the lady I spoke to advised my that the premium will be R189 or something ..to my suprise the premium for Jan was R563 I then reverse the transaction because I didn'tagree with..I then called the call centre to find out.only to learn that my premium it's for R257 of which I dnt hv such money..I asked for reduction to that one of R189 bt the consultant advise me that they cant assist me..I asked for cancellation she also denied..I mean I cnt affort to pay that premium. .please assist

0
Replies (3)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply13 Mar 2018, 16:15
Official

We thank you for your post and have noted the content.

We have unfortunately not been able to make contact with you regarding this matter but will however continue in our attempts.

Please be assured of our commitment to have this matter resolved amicably.

Kind Regards

Thato Mashimbye

Customer Care Supervisor

***

's update03 Apr 2018, 13:02
Reviewer Update
Hi.. Please call on this number
's update03 Apr 2018, 13:02
Reviewer Update
**********