Mislead
January I installed a tracker in my car..the lady I spoke to advised my that the premium will be R189 or something ..to my suprise the premium for Jan was R563 I then reverse the transaction because I didn'tagree with..I then called the call centre to find out.only to learn that my premium it's for R257 of which I dnt hv such money..I asked for reduction to that one of R189 bt the consultant advise me that they cant assist me..I asked for cancellation she also denied..I mean I cnt affort to pay that premium. .please assist
Dear Ms. Kediketse Boshielo
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to our telephonic discussion and I am pleased to advise that your query has been resolved.
As requested, an agent will contact you shortly to assist you further.
Kind regards
Michael Africa
Manager: Consumer and Corporate Care
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Dear Ms. Kediketse Boshielo
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you.
I refer to our telephonic discussion and I am pleased to advise that your query has been resolved.
As requested, an agent will contact you shortly to assist you further.
Kind regards
Michael Africa
Manager: Consumer and Corporate Care
***