****MING PENSIONER
I AM WRITING THIS REVIEW ON BEHALF OF MY MOTHER I AM SOOOO DISGUSTED AND DISAPPOINT AT THE SERVICE SHE HAS BEEN RECEIVING SHE RETIRED LAST YEAR FEBRUARY AND SOLD HER VEHICLE AND REQUESTED THAT MIX TELEMATICS CANCEL HER CONTRACT AND TILL TO DATE THAT HAS NEVER BEEN DONE AND YOUR COMPANY IS STILL DEBITING FROM HER ACCOUNT ACTUALLY FROM WHERE I AM STANDING THAT IS ***** YOU GUYS ARE ****MING A PENSIONER I WANT THIS SORTED OUT AS MY MOTHER DOESN'T HAVE THE MONEY TO PAY FOR THIS TRACKER AND MIND YOU THE CAR IS NOT IN HER POSSESSION ANYMORE SO SHES BASICALLY PAYING FOR NOTHING
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Matrix Vehicle Tracking's replyOfficial
20 Jul 2023, 13:37Good Day Ms Hazel Ikaneng,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and confirmed cancellation of the tracking services.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and confirmed cancellation of the tracking services.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply20 Jul 2023, 13:37
Official
Good Day Ms Hazel Ikaneng,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and confirmed cancellation of the tracking services.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and confirmed cancellation of the tracking services.
The request has been escalated to our accounts department to assist with payment arrangements.
Regards,
Customer Care Department
***