Metrix has been debiting my account since last December, I have trying to call them to find out how the service works but most of their agents are rude and give bad customer service up until I get tiered and reverse debit orders because I’m not getting an

Good Day Matshidiso Sematle ,

We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.

We confirm that the matter has been escalated to our Cancellations  Department to assist with the account.

A consultant will be in contact with you to provide feedback the soonest.

Regards,
Customer Care Department
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