AA
Amukelani A

1 reviews | Active since Jul 2022

01 Aug 2023, 08:49

Metrics telematics ****med me

Telematics is a **** with its representatives. I was involved on a ar accident and called for help and they did not respond just like my insurance did. I had to pay from my pocket for towing. I joined the MX3 and additional package which covers for potholes, batteries, wind screen, disc renewal and etc. All those services are bogus, they did not exist. They dont care and all they care about is deducting from my bank account. I have been without a car for personal reasons where I called them to cancell the tracking device and stop deducting from account, they demanded R2400 from me to proceed with cancellation though they are never available when I need them. They are ****mers and nothing positive e ever came out of them. ************* motor vehicle tracking company. I advice all not to join this **** tracking company. I want you out of my life and stop debuting from my account with immediate effect.

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Aug 2023, 11:44
Official
Good Day Amukelani Chauke,

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you. 

As per our telephone conversation earlier today, we confirm that the unit is still within the contractual period and therefore requires a settlement amount. 

The settlement details have been e-mailed through to you as requested and we await your response. 

Kind Regards 
Customer Care Department 
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