****mers and ****s

Don't engage with this company. I was contacted by 'Talksure On Behalf Of Matrix' and the guy said he was from Mix Telematics. They called me 'on behalf of my insurer' saying that my tracking device was 'due for replacement' and it HAD TO BE THEIR DEVICE that would be installed and that I was 'mandated' to do so.

Amongst lots of reg flags, some were 'it has to be a Mix Telematics device installed as mandated by my insurer' and 'we will cancel your debit with your current tracking company on your behalf'.

They said I 'had to' give them my account number in order to create a quote to be emailed. They then asked me to confirm an OTP which would be sent to me, probably to activate a debit order. Offence was then taken when I said I would not do that and would require my insurer to contact me directly to tell me my current device would need to be replaced.

Upon contacting my insurer, they said that no notice was sent to this company, or any company, to renew my tracking device as my device is perfectly fine. I was also told that they are not a tracking company that was recognised by insurer.

They even have your insurance details on hand to sound legitimate. A business that has to lie in order to get business is not good enough to get business is a legitimate manner. Very slimy business. Do not engage.