MG
Molebogeng G
1 reviews | Active since Nov 2016
07 Oct 2022, 10:57
Mediocre service
I have never in my life seen incompetence. I have been trying for 3 days now to have someone at Mix Telamatics Africa to assist with a truck tracker unit installation. They have a phone number *** which rings endless. When finally somebody answers they put you though pillar to post. At this stage if I didn't have a contract with them I would have cancelled. The only person who was able to assist me is Jarryd Smulders. I just happen to have kept his number in my emails
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
07 Oct 2022, 13:23Good day Molebogeng G,
Thank you for affording us the opportunity to assist.
We can confirm that an agent has provided you with the necessary documentation and that the fitment will be arranged once it is returned.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
We can confirm that an agent has provided you with the necessary documentation and that the fitment will be arranged once it is returned.
Assuring you of our best intentions at all times,
Customer Care Department
***
Matrix Vehicle Tracking's reply07 Oct 2022, 13:23
Official
Good day Molebogeng G,
Thank you for affording us the opportunity to assist.
We can confirm that an agent has provided you with the necessary documentation and that the fitment will be arranged once it is returned.
Assuring you of our best intentions at all times,
Customer Care Department
***
Thank you for affording us the opportunity to assist.
We can confirm that an agent has provided you with the necessary documentation and that the fitment will be arranged once it is returned.
Assuring you of our best intentions at all times,
Customer Care Department
***