SZ
Sfiso Z
1 reviews | Active since Jul 2022
01 Mar 2025, 10:59
****med and de*****ed by Matrix
Our car ****** as the refused to assist.
We asked to cancel as they no longer wanted to help us even thou we were paying customers.
They destroyed our credit, not sure how you are showing as an insurance company.
I want to be refunded immediately and cancel this account.
Helpful (0)
Replies (4)0
Replies (4)
Matrix Vehicle Tracking's replyOfficial
01 Mar 2025, 11:28Good Day Sfiso Zwane
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Matrix Vehicle Tracking's reply01 Mar 2025, 11:28
Official
Good Day Sfiso Zwane
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review. Please anticipate feedback shortly.
Regards,Customer Care Department***
SZ
Sfiso Z's updateReviewer Update
01 Mar 2025, 11:32I want my refund and I want an explanation.
SZ
Sfiso Z's update01 Mar 2025, 11:32
Reviewer Update
I want my refund and I want an explanation.
SZ
Sfiso Z's updateReviewer Update
01 Mar 2025, 11:34How are you able to appear on our credit score.
SZ
Sfiso Z's update01 Mar 2025, 11:34
Reviewer Update
How are you able to appear on our credit score.
Matrix Vehicle Tracking's replyOfficial
03 Apr 2025, 10:30Good Day Sifiso
Thank you for your patience. We confirm that the necessary steps have been taken to attend to the above matter. However, we are still awaiting confirmation from our collections team that the outstanding payments have been made.
Once we receive this confirmation, we will promptly clear the arrears.
Thank you for your cooperation.
Kind regards,Customer Care Department***"
Thank you for your patience. We confirm that the necessary steps have been taken to attend to the above matter. However, we are still awaiting confirmation from our collections team that the outstanding payments have been made.
Once we receive this confirmation, we will promptly clear the arrears.
Thank you for your cooperation.
Kind regards,Customer Care Department***"
Matrix Vehicle Tracking's reply03 Apr 2025, 10:30
Official
Good Day Sifiso
Thank you for your patience. We confirm that the necessary steps have been taken to attend to the above matter. However, we are still awaiting confirmation from our collections team that the outstanding payments have been made.
Once we receive this confirmation, we will promptly clear the arrears.
Thank you for your cooperation.
Kind regards,Customer Care Department***"
Thank you for your patience. We confirm that the necessary steps have been taken to attend to the above matter. However, we are still awaiting confirmation from our collections team that the outstanding payments have been made.
Once we receive this confirmation, we will promptly clear the arrears.
Thank you for your cooperation.
Kind regards,Customer Care Department***"