MBD is still harassing me about the mixtelematics account which was settled and credited for last year

Item: Matrix Vehicle Tracking
Rating: 1
Author: Precious M

MBD is still harassing me about the mixtelematics account which was settled and credited for last year. I am now gonna Pursue legal action and open a case of harassment and voilantion POPIA act against mixtelematics, how do you give MBD my person information without my consent over an issue that was resolved a year ago and which by the way was your fault. I am going to put an end to this once and for all I am tired of this harassment

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Replies (1)

Matrix Vehicle Tracking's replyOfficial

08 Sept 2023, 10:04

Good Day Precious Madiba,

We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.

We regret the unsatisfactory service you experienced and we have escalated the matter to our Accounts Department.

We will reach out to you with a response as swiftly as we can.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply08 Sept 2023, 10:04

Official

Good Day Precious Madiba,

We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.

We regret the unsatisfactory service you experienced and we have escalated the matter to our Accounts Department.

We will reach out to you with a response as swiftly as we can.

Regards,
Customer Care Department
***