MV
Maria V

1 reviews | Active since Jan 2021

30 Apr 2026, 20:50

Matrix/BeamE bad service

Cancelled one of our trackers in December 2025. Had a tracker installed in our new vehicle 1 month later. We are almost in May... debit order for 3 cars still being deducted. A few months ago we were told to pay the early cancellation fee on another vehicle, which we did, just to be debited the same evening. Took 7 calls and 4 months to get a refund. Bad bad bad bad service.

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply04 May 2026, 10:08
Official
Good day Maria Viljoen 
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,Customer Care Department***