matrix wireless tracker - rude employees

i received a call from one of the representatives, i would belive a sales person who requested as to when i would like to have an installation done, first of all, i did not apply for a tracker, and when i asked her as to what it was all about she became rude and after realising that she called the wrong person she swore and hang up. customer service is of paramount importance, yes, i might not be a customer but i was intrested in your product, reason when she spoke of wireless tracker, i enquired and instead of responding she became rude, swore and hang up the phone on me, after she asked if i was a specific person and i told her no, her response was "why are you then asking questions and responding to me when you are not this person?", i did not call myself and she did not ask if i was this person when she called. the employees have ill manners.